Returns & Exchanges
At Las Vegas, NV, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all general retail items in their original condition. Whether you shopped in-store or online, our goal is to make your exchange or refund process as seamless as possible.
Initiate Your Request
Log into your account portal or visit our customer service desk to provide your order number and the reason for the return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the receipt or packing slip is included inside.
Ship or Drop Off
Affix the prepaid shipping label to your package and drop it at any authorized courier location, or bring it directly to our Las Vegas storefront.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing